Privacy Policy

1. Introduction

Dilly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, company name)
• Project requirements and vendor preferences
• Communication preferences
• Feedback and support requests

2.2 Automatically Collected Information

• Device information (browser type, operating system)
• Usage data (pages visited, features used, time spent)
• IP address and location data
• Cookies and similar tracking technologies

2.3 Third-Party Data

We collect publicly available information about software vendors from their websites, review platforms, and other public sources to provide our research and comparison services.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Generate AI-powered vendor research and recommendations
• Communicate with you about updates, features, and support
• Personalize your experience and remember your preferences
• Analyze usage patterns and optimize Service performance
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

4. AI and Data Processing

We use artificial intelligence to analyze vendor data and generate recommendations. Your project requirements and preferences are processed by our AI systems to provide personalized research. We do not share your specific project details with third-party AI providers, but we may use aggregated and anonymized data to improve our AI models.

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who help us operate our Service (hosting, analytics, email delivery)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share information

We do NOT sell your personal information to third parties for marketing purposes.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security of your data.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our Service. You may request deletion of your account and associated data at any time. We may retain certain information as required by law or for legitimate business purposes.

8. Your Privacy Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Delete your account and associated data
• Opt-out of marketing communications
• Export your data in a portable format
• Object to certain data processing activities

To exercise these rights, contact us at dilly@duedilly.io

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser, but disabling cookies may limit Service functionality.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover that a child has provided us with personal information, we will promptly delete it.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after such changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at: dilly@duedilly.io